Maries Puts & Städ

How to easily discover what your customers think

Services

  • Online Strategy
  • Design UX/UI
  • Web/Mobil Apps

Idea: Customer experience in real time

Maries Puts & Städ is one of the Stockholm area's largest cleaning companies with over 200 employees. Things were going well for the company, but they wanted to improve their presence on social media and better be able to respond to opinions that arise in connection with working at home for private individuals and companies.

Happy Index available on phone and desktop

We created Happy Index, from idea to real-time solution.

Happy Index & 100% transparency

Right after Marie’s cleaning works their magic, customers can quickly rate the service via an easy email on their phone, and add a comment if they wish! The feedback goes live on Marie’s social media and website, creating a transparent, real-time conversation. The customer service team responds directly, letting everyone follow the journey to sparkling satisfaction!

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